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Terms and Conditions

1. Scope

These General Terms and Conditions (GTC) apply to all orders placed by consumers (§ 13 BGB) via our online shop [Malooni] at [Malooni.com].

2. Contracting party

The purchase contract is concluded with:

[Fatma Eppe]
[Waldallee]
[info@malooni.com]
[VAT ID: 20141/19662]

3. Conclusion of contract

The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. By clicking the "Order with payment" button, you place a binding order for the goods in your shopping cart. Confirmation of receipt of your order will be sent via an automatic email immediately after submission. The purchase contract is only concluded when we accept your order by sending an order confirmation via email or when we ship the goods.

4. Prices and shipping costs

All prices are final prices including VAT. In addition to the stated prices, we may charge shipping costs. These will be clearly stated on the product pages, in the shopping cart system, and on the order page.

5. Delivery

Deliveries are made within Germany and to selected EU countries.
Delivery time is approximately 5–9 business days, unless otherwise stated. Delivery times may vary for custom-printed T-shirts.

6. Payment

We offer the following payment methods:

  • Prepayment by bank transfer

  • PayPal

  • credit card

  • Klarna / Sofortüberweisung (if offered)

7. Retention of title

The goods remain our property until full payment has been made.

8. Right of withdrawal

Consumers have a fourteen-day right of withdrawal. You can find detailed cancellation policy [insert link or text to cancellation policy here].

Attention: Personalized T-shirts or T-shirts made according to customer specifications are excluded from the right of withdrawal (§ 312g para. 2 no. 1 BGB).

9. Warranty

The statutory warranty for defects applies. In the case of justified defects, you are entitled to subsequent performance (repair or replacement). Other claims remain unaffected.

10. Liability

We are fully liable for damages resulting from injury to life, body, or health, as well as for intentional and grossly negligent breaches of duty. For slightly negligent breaches of duty, we are only liable for breaches of essential contractual obligations (cardinal obligations).

11. Online dispute resolution

The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr
You can find our email address above in the imprint.

12. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
Should any provision of these Terms and Conditions be invalid, the remainder of the contract shall remain valid.

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